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LIMITED WARRANTY


The Company's Limited Warranty is described below, and the Company offers no other warranty. Our Limited Warranty and Warranty Period. When we use the terms "we," "us" and "our," we are referring to the Company, and when we use the terms "you" and "your" we mean the original end-user customer. Our products are guaranteed to be free from defects in material and workmanship under normal and intended use for a period as listed below from the date of your purchase.

Replacement/Credit If our product fails to meet our limited warranty during the warranty period, we will, at our option, replace the product free of charge, or provide you with a replacement of comparable value.

What Our Limited Warranty Does Not Cover:
We offer this limited warranty only when the product is used by the original end-user customer. We offer no other warranty. Additionally, while our warranty is excellent, there are other limits to it. We offer NO WARRANTY in cases of damage in transit, inadequate care, abuse, abnormal use, misuse, accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow product instructions, immersion in water (except for products specifically identified by us in writing as intended for water use), battery leakage or improper storage or maintenance of the products.

GENERAL FURNITURE - Fifteen (10) Years (Residential) – Five (5) Years (Commercial) setting- from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. (Some exclusions may apply)

ALUMINUM FRAME – Fifteen (15) Years (Residential) – Five (5) Years (Commercial)
If the aluminum frame fails structurally (i.e., broken frame or welds), or if the finish peels or blisters within Fifteen (15) Years (Residential) – Five (5) Years (Commercial) setting- from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. (Some exclusions may apply)

TEAK FURNITURE – Fifteen (15) Years (Residential) – Five (5) Years (Commercial)
If the teak furniture fails structurally (i.e., broken frame) within fifteen (15) years (Residential) - Five (5) years (Commercial) from the date of purchase, we will at factory option, replace, repair or refinish the product in the original color and style, if available, or in a similar color and style if the original has been discontinued. (Some exclusions may apply)

ALL WEATHER WICKER - Five (5) Years (Residential) - Three (3) Years (Commercial)
If the weave unravels or fades excessively within Five (5) Years (Residential) - Three (3) Years (Commercial) from the date of purchase we will at factory option, replace, repair or refinish the product in the original color and style, if available, or in a similar color and style if the original has been discontinued. (Some exclusions may apply)

FABRIC ON CUSHIONS, SLINGS AND UMBRELLAS – Five (5) Years (Residential) - Three (3) Years (Commercial)
If the fabric on a cushion, sling or umbrella tears, mildews, or fades excessively within three years of the date of purchase, we will repair or replace the fabric in the original color and pattern if available or in a similar color and pattern if the original has been discontinued. (Some exclusions may apply)

COMPONENT PARTS – Five (5) Years (Residential) - Three (3) Years (Commercial)
If a component part (glide, bolt, wheel, etc.) fails due to manufacturing defect within three years from the date of purchase, we will at factory option, repair or replace the part, in the original color and style if available, or in a similar color and style if the original has been discontinued. (Some exclusions may apply).
Color Fastness: Premium and Silver - Three (3) Years | Standard - Five (5) Years

COMPOSITE OR STONE TOPS – Five (5) Years (Residential) - Three (3) Years (Commercial)
If a composite tabletop fails structurally within three years from the date of purchase, we will, at factory option, repair or replace the table top, in the original color and style if available, or in a similar color and style if original has been discontinued. Some of the tabletops have painted decorations, which may fade when exposed to direct sunlight. This fading is excluded from the warranty. See other exclusions under the Exclusions section.

This warranty is a limited warranty, and applies to the original purchaser only. Proof of purchase is required. Photographs may be required in certain instances. Warranty coverage begins on the date of purchase. In some cases, there will be a pro-rated charge for the time the product was in use. Freight charges are not covered under warranty.

EXCLUSIONS
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to, freezing or high winds), extreme climate conditions, suntan oil or other chemicals, normal fading, scratching, or chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage repair or modifications by consumer, glass breakage; normal wear and tear are excluded from the warranty.

WINTER STORAGE
All furniture should be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing serious structural damage that is not covered by warranty.

RETURN OF FURNITURE
If it becomes necessary to return furniture, the original purchaser must provide proof of purchase when making a claim. Photographs may be required in certain instances. Prior written authorization from the factory is required to obtain a Return Authorization (RA) number. This RA number must be attached to each piece of furniture returned to the factory. For additional information or service, contact us at info@1hauss.com or call us at 1(786)3451760.